مطلوب Technical Supportلشركه Lead Foundation

- installing and configuring computer hardware operating systems and applications.
- monitoring and maintaining computer systems and networks.
- talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues.
- troubleshooting system and network problems and diagnosing and solving hardware or software faults.
- providing support, including procedural documentation and relevant reports.
- following diagrams and written instructions to repair a fault or set up a system.
- supporting the roll-out of new applications.
- setting up new users accounts and profiles and dealing with password issues.
- prioritizing and managing many open cases at one time.
- rapidly establishing a good working relationship with customers and other professionals, such as software developers.
- testing and evaluating new technology.