مطلوب Director, Stakeholder Engagement, Associate Dean for Executive Education and External Relations لجامعه The American University in Cairo - AUC

I. STAKEHOLDER NETWORK AND CRM MANAGEMENT
Establish a Stakeholder Engagement office that leads and develops metrics and analytics that complement tactical plans and initiatives in partnership with internal and external stakeholders to deliver stakeholder engagement strategies designed to support the Schools mission, mandate, projects and initiatives:
o Establish a comprehensive database and relations matrix for stakeholders in Exec Ed and the School that include alumni and corporate engagement matrices.
o Integrate and manage School Customer Relationship management (CRM) for Exec Ed alumni, Graduate Programs and Corporate Relations.
II. INTERNAL AND EXTERNAL SYNERGIES
Build on the networks, data analytics and external relations to identify and promote synergies among the different constituents of the school:
o Identify key alumni within corporations/foundation and review corporate profiles that suggest potential relationships and synergies because of common interests.
III. STAKEHOLDER ENGAGEMENT, RELATIONS AND EVENTS
Responsible for the planning and implementation of major School events and activities that strategically engage alumni, corporate contacts and other stakeholders in strengthening programs and provide tangible benefits to stakeholders;
o Lead the design, development, implementation and review and evaluation of strategic, tactical and operational stakeholder engagement plans, programs, projects and initiatives to align with the Schools vision, goals and direction.
o Developing innovative stakeholder engagement strategies and initiatives which respond to School priorities.
o Define formal and informal stakeholder communication channels and ensure that participating Senior Executives or relevant staff are adequately prepared with media and public relations awareness and fully briefed on key messages, sensitivities or contentious issues.